Established in August 2020, Home Trades Hub Australia is the result of two organisations namely IAG and RACV, coming together to create a joint venture that enables the exceptional delivery of home services to its valued members and customers today. 

Consumer Services

Home Trades Hub Australia

Home Trades Hub Australia's headquarters in Melbourne, Australia

Garry Mulvay

Sonila Rudi

Imogen Wilding

Angela Figueroa

Lou Torcaso

Tim Nichols

Aimee Mansfield

Rob Curtis

Adrian Steidle

Raymond O.

Raymond Orre

The Operations & Customer Success team at Home Trades Hub Australia ensures the seamless delivery of home services, focusing on customer satisfaction and operational efficiency. They manage property safety, home security, and smart home solutions while providing administrative support and leadership to enhance the overall customer experience.

Operations & Customer Success

This department focuses on overseeing product development and customer relationships to drive business growth.

Customer & Product Management

The Engineering and Design team at Home Trades Hub Australia is responsible for creating and maintaining user-friendly digital interfaces and robust software solutions for home services. This team comprises UI/UX designers who enhance user experience, software engineers who develop and optimize applications, and test analysts who ensure software reliability through automation. Together, they work to deliver seamless and exceptional service to customers and members.

Engineering and Design

The Leadership Team at Home Trades Hub Australia is responsible for setting the strategic direction and vision of the company, ensuring effective collaboration between technology and business operations. Comprising the CEOs and CIOs, this team drives innovation and oversees the implementation of home services, fostering growth and enhancing customer satisfaction across all aspects of the business.

Leadership Team

This department oversees the coordination and execution of various trades to ensure delivery and operational efficiency.

Trade Management

This department oversees the implementation and management of organizational change initiatives to ensure smooth transitions and minimal disruption.

Home Trades Hub Australia

Org chart

Teams

Operations & Customer Success

Customer & Product Management

Engineering and Design

Leadership Team

Trade Management

Change Management

Offices

Home Trades Hub Australia

Org chart

Teams

Operations & Customer Success

Customer & Product Management

Engineering and Design

Leadership Team

Trade Management

Change Management

Offices

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