HTK
Roger Clarke is a seasoned professional with over 30 years of experience in the technology and customer service industry. With a background in electrical and electronic engineering, as well as business management, Roger has held various managerial positions at companies such as HTK and BT. Their expertise lies in project and account management, with a focus on delivering strategic service improvement projects and managing customer relationships in both the private and public sectors. Roger has also demonstrated proficiency in program management and agile methodologies, contributing to cost reductions and efficiency improvements within organizations.
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HTK
HTK is a leading cloud-based (SaaS) software-as-a-service provider, offering innovative data insights, machine learning and loyalty marketing solutions. Growing value through the real-time application of data and technology has always been at the heart of what we do. With almost 3 decades of experience, HTK helps organisations to innovate their use of data and technology to deliver valuable exchanges at every touch point - leading to deeper emotional loyalty and increased customer lifetime value. - Data Management & Machine Learning - Solution Design, Implementation & Management - Retention, Loyalty & Reward Programmes - AI & Data Driven Insights - Multichannel Transactional Messaging - Interactive Voice Response - Public Sector Data Solutions - Consultancy We exist to help brands use data and technology to deliver better human experiences.