Candida Pinto

Candida Pinto is an experienced Customer Support Specialist at HubSpot, providing high-quality technical support across multiple channels and collaborating with cross-functional teams to enhance customer experience and product functionality. Previously, Candida served as an Operations Team Lead at Wipro, managing teams at Meta and providing mentorship while ensuring service delivery met established KPIs. Additional roles include Quality Assurance Analyst and Technical Support Specialist for Meta and Google, where Candida focused on quality audits, training, and troubleshooting complex issues. With a strong background in customer service and operations management, Candida holds a B.A. in Media and Social Studies from Escola Superior de Educação de Coimbra.