Ciara Murray is an accomplished professional with extensive experience in customer success and support management, primarily at HubSpot since May 2019. Currently serving as a Senior Customer Success Manager for the ANZ SMB sector, Ciara has successfully managed accounts, provided strategic consultations, and identified up-sell opportunities while mentoring new hires. Ciara's previous roles at HubSpot include Customer Success Manager and Senior Customer Support Specialist, where deep knowledge of the software facilitated effective customer support and issue resolution. Earlier career experiences encompass project management as an INBOUND Operations Project Manager Intern, marketing consulting for Il Panino Cafe and Grill, and various roles in sales and customer relations. Ciara holds a Bachelor of Arts in International Business and Marketing from Northeastern University and has a background in global business studies from Dublin City University.
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