Crystal Chen is an experienced professional currently serving as an Associate Program Manager in GTM Enablement Learning Ops & Systems at HubSpot since August 2021. In this role, Crystal is responsible for managing the GTME Learning Ops & Systems instance of ServiceNow, coordinating Global GTM Onboarding, and ensuring the administrative success of various platforms. Previously, Crystal worked as a Senior Inbound Success Coach, achieving significant results in lead generation and monthly recurring revenue. Educational qualifications include a Bachelor of Science in Information Systems and Marketing from Boston College. Crystal also has a history of internships and roles in marketing and education, showcasing diverse skills and a strong background in both digital and operational environments.
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