Débora Roy

Débora Roy is an accomplished professional with extensive experience in customer onboarding and support, most recently serving as a Principal Customer Onboarding Specialist at HubSpot from November 2020 to January 2024, where responsibilities included managing a full-funnel of Enterprise Customers with complex implementation needs. Prior roles at HubSpot included Senior and Customer Onboarding Specialist, emphasizing high levels of customer service and value-driven interactions. Débora's career also includes positions as a Data Linguist at Amazon, a Bilingual Customer Service Representative at TRU Insurance, an Au Pair with Au Pair In America, and a Head Teacher at UNS - São Bernardo. Educational qualifications include an MBA in Human Resources Management from USP/Esalq and a BBA from Cambridge College.