Jeff Fields

Jeff Fields is an experienced professional in customer success and account management, currently serving as the Manager of Customer Success at HubSpot since March 2016, where leadership of a team of 8 principal strategic account managers is a key focus. Previous roles at HubSpot include Lead Principal Customer Success Manager and Inbound Consultant for enterprise accounts, emphasizing customer retention and advocacy. Prior to HubSpot, Jeff held various positions at ekit, managing over 30 global accounts, driving significant revenue growth, and implementing successful marketing strategies. Experience also includes roles in translation, customer service, and team leadership across multiple organizations, complemented by a Bachelor's Degree in French and International Studies from the University of Tennessee at Martin and a certificate in French Language and European Union Policy from L'université d'Orléans.