Jonathan Bastidas is a business management professional with over 11 years of experience in multinational companies, specializing in customer support operations across various industries including telecom, banking, retail, and technology. They hold an MBA Cum Laude and a Master's in Strategic Leadership in Global Environments. Jonathan has developed strong skills in project and performance management, strategic planning, change management, and talent development. Currently, they work as a Senior Manager for Customer Support in Latin America at HubSpot and are fluent in English and Spanish while also learning French. Jonathan is passionate about building competitive teams and exceeding expectations through innovative solutions and collaboration.
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