Karla Bohan is currently a Principal Customer Onboarding Specialist and Inbound Consultant at HubSpot, where they lead sophisticated customers through onboarding experiences while delivering professional services. Since joining HubSpot in 2021, they have developed and implemented training programs that have significantly improved activation metrics and customer retention. Prior to this, Karla served in various roles across the finance and technology sectors, including Team Lead for Fund Accounting at State Street and Market Data and Pricing Analyst Team Lead at BNY Mellon. They have also completed multiple executive education programs at UCD Michael Smurfit Graduate Business School and participated in the HubSpot Fellows program.
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