Laura Dickson is a Customer Success Manager at HubSpot, where they leverage over five years of experience in customer support and assistance roles. They have a strong background in technical troubleshooting, data analysis, and project management, highlighted by their recognition as User of the Quarter for four consecutive quarters in 2022. Previously, Laura served in various roles, including Senior Customer Support Specialist and Logistics Coordinator, and has a teaching background as an English teacher for over two years. With a Bachelor of Business Administration from UNIMINUTO Colombia, they are fully bilingual in English, Spanish, and Portuguese, and are proficient with various digital tools and solutions.
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