Romain Bieri has a diverse background in the gaming industry and customer support, beginning as a QA Test for Kalisto in 1997, followed by roles as a Game Designer at Neuroplanet and Shining Karma, contributing to various game titles across multiple platforms. Bieri's experience includes serving as a French Game Advisor and Team Captain at Electronic Arts, where responsibilities encompassed customer support, training, and recruitment. Additionally, Bieri has held positions in retail, such as a Retail Associate at Micromania and an Independent Video Game Shop Manager, alongside roles in survey techniques at Ipsos, showcasing a strong combination of technical, design, and customer-facing skills. Currently, Bieri is employed as a Customer Support Specialist at HubSpot since August 2025.
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