Ryan Jones

Ryan Jones has a diverse background in client services and customer success, with extensive experience in managing relationships and strategies for digital marketing. At Propel Marketing, Ryan served as a Client Services Specialist, overseeing daily interactions with over 700 small to medium-sized businesses. Subsequently, at HubSpot, Ryan held multiple roles, progressing from Customer Success Manager to Principal Customer Success Manager, consulting with corporate accounts to enhance software adoption and achieve business goals while exceeding customer retention targets. Additionally, Ryan has experience in team leadership as a Manager at ThriveHive, where oversight of a dedicated team ensured successful marketing campaign execution. Ryan holds a Bachelor's Degree in Communications and Spanish from the University of Massachusetts, Amherst, and studied Hispanic Studies at Universidad de Granada.