William Morales has extensive experience in customer service and collections, with a career spanning various roles across multiple companies. Notable positions include Collections Specialist at First Help Financial, where communication and issue resolution were key responsibilities, and Sr. QTC Specialist at HubSpot, focusing on collections for Latin America. Additional roles include Customer Service Representative at Walgreens and New England Aquarium, as well as Administrative Assistant at Valor Automotive and Collections Representative at Allen Daniel Associates. William holds an Associate’s Degree in International Business from Bunker Hill Community College and a Medical Billing Certificate from Everett Institute.
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