Bruno Ribas

Bruno Ribas has a diverse work experience in customer success and operations management. Bruno started their career as a Business Development Trainee at Pipefy from February 2017 to March 2018. Later, they worked as a Customer Success Specialist at Pipefy, where they focused on creating business value for international customers, managing accounts, and analyzing customer churn data. In 2020, Bruno joined Groundbreaker as a Customer Success Operations professional, where they played a crucial role in restructuring the team and aligning their objectives with the company's business strategy. Bruno developed standard operating procedures, built a Customer Segmentation model, and managed cross-team and operations. Currently, Bruno is working as a Customer Success Manager at Hubstaff, helping businesses improve productivity through effective team, project, and time management.

Bruno Ribas completed their Bachelor's degree in International Relations from Universidad Rey Juan Carlos in the year 2020. Prior to that, they pursued a Bachelor's degree in International Relations at UNICURITIBA from 2018 to 2021. Before joining UNICURITIBA, Bruno studied Economics at Universidade Federal do Paraná from 2016 to 2018. Additionally, Bruno obtained a Process Management Certification from Pipefy, although the specific dates of completion are not provided.