Mercy Mwende

Customer Support Representative at Hubstaff

Mercy Mwende has a diverse work experience that spans various roles and industries. Mercy began their career as an intern at The Standard Group LTD in 2017, where they aided in event management and the launch of an educational program. In 2018, they worked as an Organizational Development Specialist at Richent Consulting Services, collaborating with senior-level managers on strategic planning. During the same year, they also worked as a freelance transcriptionist at Verbit.ai, transcribing audio recordings and translating industry-specific jargon. In 2020, Mercy joined EAGLE INTERNATIONAL GROUP LIMITED as a Marketing Executive, where they developed a Customer Relationship Management system and handled technical escalated calls. Most recently, as of 2022, they are employed at Hubstaff as a Customer Support Representative.

Mercy Mwende's education history includes attending Strathmore University from 2014 to 2018. They did not obtain a specific degree or field of study during this period. Prior to that, in 2013 to 2014, Mwende attended Alliance française de Nairobi, where they obtained a Diplôme d'études en langue française in French Studies.

In addition to their formal education, Mwende has received certifications. In September 2020, they obtained the "Google Digital Skills for Africa" certification from Google. In July 2016, Mwende obtained the "ES Fundamentals with SAP" certification from Enterprise Systems Education For Africa.

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