María Fernanda Martínez Mercado began their work experience in 2020 as a Customer Service Agent at Atlantic International BPO. In this role, they assisted customers with complaints, provided information about products and services, and handled orders and returns.
In 2021, they joined Sutherland as a Talent Acquisition Intern. Their responsibilities included supporting recruitment initiatives, assisting with the hiring process, and evaluating English proficiency.
Currently, María is employed at Hubtek as a People Experience Specialist - Talent Hunter. In this role, they coordinate job postings, develops strategies to attract top talent, conducts individual prescreening of candidates, and extends job offers.
Throughout their work experience, María has demonstrated a strong focus on talent acquisition and customer service.
María Fernanda Martínez Mercado's education history begins in 2013 when they enrolled at Universidad del Atlántico to pursue an English Course. María Fernanda completed this course in 2016 and obtained a degree in English Language and Literature/Letters. In 2017, María Fernanda Martínez Mercado started studying Psychology at Universidad del Norte, where they completed their studies in 2021.
In terms of additional certifications, María Fernanda Martínez Mercado is certified as an English Level B2, which was obtained from Universidad del Atlántico. The exact month and year of obtaining this certification are not provided.
Looking ahead, María Fernanda Martínez Mercado is planning to pursue a German Course at Universidad del Atlántico starting in 2023, although the end year for this course is not specified.
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