Zita dos Santos Cic, Cpia

Zita Dos Santos, CIC, CPIA, currently serves as the Policy Processing Manager in Underwriting at Hudson Insurance Group since May 2021, where responsibilities include managing the Policy Processing team and maintaining process documentation. Previously, Zita held the position of Personal Lines Department Manager at AssuredPartners from August 2016 to May 2021, overseeing underwriting, training, and performance management for a middle and high net worth book. Zita's extensive background also includes roles as Marketing Representative and Customer Representative at AssuredPartners, as well as serving as Personal Lines Team Leader, demonstrating strong capabilities in client issue resolution, staff management, and underwriting. Zita began a professional career in accounting as a Bookkeeper at Joel Travel Agency from April 2000 to October 2002. Zita holds a Bachelor of Science in Management in Global Business with a concentration in Supply Chain Management from Rutgers Business School and an Associate of Science in Business Administration from Essex County College, along with a CPIA designation.