Patricia Gomes

Patricia Gomes is a Quality Analyst at Huggy since November 2017, responsible for conducting and monitoring tests during the development process, analyzing non-conformities to propose improvements, leading enhancement projects, and implementing customer satisfaction surveys. Prior experience includes a brief role in August to December 2020 at Red Visitar involving the writing, editing, and translation of tourist presentation texts. Patricia also worked as an intern at Universidade Estadual de Feira de Santana from July 2014 to July 2016, focusing on system enhancement, requirement gathering, project documentation, application development, and user training. Previous to this, Patricia served as an IT instructor at GicaComp Cursos from June 2008 to December 2010, where responsibilities included identifying client needs, planning and executing educational activities, and providing individualized support to students of various ages. Educational qualifications include a postgraduate diploma in Quality Management in Information Technology from Universidade Salvador, and ongoing studies towards a bachelor's degree in Computer Engineering at UEFS.