Thiago Oliveira

Thiago Oliveira currently serves as a Ticket Analyst at Huggy since May 2022, where responsibilities include database management with MYSQL, API REST, and utilizing logging tools such as New Relic, Sentry, and Google Logger to analyze platform issues. Previously held a role as a TI Support Analyst, engaging in process improvement discussions, troubleshooting marketplace integrations, and providing technical support and training for clients. Prior experience includes administrative positions at Gasmedi Gases Medicinais e Industriais, Oi Atende, JBS, and Clinica de Anestesia de Salvador, alongside a Bachelor's degree in Business Administration from Faculdade Anísio Teixeira, completed in December 2022. Competencies encompass teamwork, customer support, and technical assistance using tools like JIRA.