Mark Teague has over 20 years of experience in various roles within the IT field. Mark began their career as a Trainer at CTEC UK, where they worked on a major IT rollout project for Marks and Spencer. Mark was then promoted to Training Supervisor.
Mark then moved on to Pillsbury Winthrop Shaw Pittman LLP, where they served as a Help Desk Supervisor. In this role, they managed a team of technical personnel and was responsible for various hardware and software rollouts, help desk support, and asset management.
After Pillsbury, they joined Epstein Becker & Green, P.C. as an Assistant Director of Information Technology, User Support and Technical Education. In this senior role, they were involved in operational and strategic decision-making, serving as a liaison between end users and technology teams. Mark also led the Help Desk, Desktop Support, and Account Administration and Training teams.
Currently, Mark is the Director of User Support and Education at Hughes Hubbard & Reed LLP. Mark'sresponsibilities in this role are not specified, but it can be assumed that they continue to use their expertise in user support and education to drive IT initiatives and ensure technology meets the needs of the organization.
Mark Teague completed their education with a BA Hons in Enterprise Development from Ulster University, where they studied from 1991 to 1994. Prior to that, they obtained a HND in Business and Finance from North West College of Technology, where they were enrolled from 1989 to 1991. In addition to their formal education, Mark Teague also obtained the ITIL Foundation Certificate in Service Management from BCS, The Chartered Institute for IT, in May 2014.
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