Charles Andrews

Charles Andrews is an experienced professional in call center technology and telecommunications, currently serving as Director of Call Center Technology at Hughes Network Systems since January 2014, after previously holding the position of Senior Manager in the same field. Prior to this role, Charles worked at Sirius XM Radio Inc. as Principal Engineer of Call Center Technologies and held various positions at RCN, including Telecom Manager and Telecom Project Manager, where responsibilities included maintaining technology infrastructure and managing voice carrier vendor relationships. Additionally, Charles served as Telecom Analyst III at ValueOptions, focusing on telecom solutions and equipment maintenance. Charles pursued education at Northern Virginia Community College from 2011 to 2013 and studied at City College of San Francisco from 1988 to 1991.