William Smouse

William Smouse possesses extensive experience in customer support and technology, currently serving as a Senior Technician at Hughes Network Systems since May 1999. There, from 2006 to 2019, a focus on executive customer support included managing social media interactions and addressing over 30,000 customer issues. Previous roles encompass being a Teaching Assistant at the University of Maryland University College, where instruction covered various computer and internet-related subjects, and founding CrystalFlowers LLC, which provided web development services. Other notable positions include Team Leader on a Y2K project with Attronica Computers, Department Manager at Builders’ Design & Leasing, Inc., and managerial roles in hospitality at Four Seasons Hotels and Madison Hotels. Educational credentials include a Bachelor of Science in Business Management/Computer Studies from the University of Maryland Global Campus, alongside various relevant coursework at Montgomery College and professional training in mixology and hotel management.