Human Services Research Institute
Brandy Richbourg is an experienced Agile Lead who has worked in various companies such as Human Services Research Institute, House of Antique Hardware, Canyon Financial, and FULL Creative. With a strong background in Agile coaching and operations management, Brandy has demonstrated a proven track record of improving cross-functionality, customer feedback, and implementing effective training programs. With a focus on building strong relationships with vendors, developing online training curriculums, and implementing quality assurance processes, Brandy has shown an ability to drive significant improvements in service levels and operational efficiency.
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Human Services Research Institute
Since 1976, HSRI has worked to improve the systems that improve lives. With a mission to advance community and person-centered service systems, the Massachusetts-based national nonprofit leads rigorous research that shapes the delivery of human services and supports. Our team of more than 60 employees provides research, evaluation, program implementation, data and statistical services, and technical assistance. We understand the complexity of human services landscapes, including the interrelated physical, social, behavioral, and environmental factors that affect the health and wellbeing of individuals and communities. Our work with federal and state agencies seeks to address the needs of underrepresented and marginalized populations in the areas of behavioral health, child and family welfare, housing and homelessness, population health, intellectual and developmental disabilities, and aging and physical disabilities.