Heather Giles is a seasoned research professional with extensive experience in both qualitative and quantitative methodologies across various sectors including FMCG, retail, finance, and telecommunications. Heather's career includes roles as Senior Research Executive at Illuminas, Workplace Research and Strategy Consultant at DEGW, and Associate Director at Human8 and InSites Consulting. Key achievements involve leading consumer behavior research projects, analyzing customer satisfaction, and developing insights for new product development. Heather holds a Bachelor of Arts in Psychology with First Class Honours from The University of Sheffield.
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