Chris S. is a Principal Cloud Services Engineer at Humana, specializing in Genesys Cloud CX. With over ten years of experience in communications technology, Chris has led significant initiatives that generated millions in revenue and improved operational efficiency at companies like Frontpoint, Progressive Leasing, and Hilton. Chris holds multiple certifications in Genesys Cloud and related technologies and is currently pursuing Bachelor’s degrees in Political Science and Geography from Towson University.
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