Felicity Bongo is a Senior Software Engineer at Humana since December 2021, specializing in creating observability solutions across various technologies, including infrastructure as code, Azure resources, and Splunk. Previously, Bongo served as an Advanced Application Engineer at Waystar from January 2020 to December 2021, focusing on .NET Framework for core processing microservices. Prior experience includes roles as an Associate Consultant at HMB, providing .NET solutions, and as a Software Developer at Unique Management Services, Inc., engaging in full-stack web application development. Bongo's career began with internships at Kindred and Jefferson County Public Schools, addressing client systems and tech support needs, and earlier roles include Blackboard Tech Support at the University of Louisville and a Cashier position at Dollar Tree Stores. Bongo holds a Bachelor of Science in Computer Information Systems from the University of Louisville.
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