Sala de Silva

Sala De Silva is an experienced professional in client success and customer relationship management, currently serving as a Senior Associate at Humi since April 2024. Prior experience includes roles as a Customer Success Manager at OneLocal, where notable achievements included increasing customer retention rates by 98%, and Implementation Specialist, focusing on guiding projects to successful execution. Sala has also worked as a Fitness Specialist and a Media Assistant, gaining a diverse skill set in data-driven insights, account expansion, and exceptional communication. Holding a Bachelor's degree in Psychology and Sociology from the University of Toronto, as well as qualifications in Brain Disorders Management and Advertising Media Management, Sala demonstrates a strong educational foundation complemented by practical experience in both health and media sectors.