Mitali Poojary

Mitali Poojary is an experienced customer service professional currently serving as a Customer Experience Specialist (Team Coach) at humm group since October 2017, where responsibilities include enhancing team performance through real-time feedback and minimizing escalations. Previous roles encompass positions as a Customer Service Representative at humm group and a Senior Associate at HSBC, where Mitali provided high-quality service and manual authorizations. Earlier career experience includes serving as an Assistant Manager-Credit at HSBC and as a Relationship Manager at HDFC Bank and GE Money, focusing on sales and credit management. Mitali holds a Bachelor of Commerce degree from Dempo College, specializing in Banking, Corporate, Finance, and Securities Law.