Luciana Berta Revelli

Luciana Berta Revelli has a diverse work experience spanning over several years. Luciana is currently working as an Operations Administrator at hummingbot.io, where they manage student access to the BotCamp online course, provides technical support, and ensures accurate enrollment. Luciana also handles payroll, expenses, invoices, and bookkeeping tasks using Quickbooks.

Prior to this, Luciana worked as a Change Management Sr. Analyst at Accenture from March 2021 to April 2022. In this role, they updated training materials for a new software used by advertising agencies acquired by Accenture. Luciana conducted meetings with experts to review operational functionalities and made necessary updates to training materials. Additionally, they assisted subject matter experts during training delivery, answered questions, and provided assistance.

Before joining Accenture, Luciana worked at Cabal in various roles. From 2018 to 2021, they served as a Recruitment and Training Analyst, where they collaborated with managers to identify training needs, created internal training materials, and organized external training sessions. Prior to this, they worked as a Functional Analyst from 2016 to 2018, creating training materials and procedures related to CRM tools and banking operations. As a Team Leader at the call center from 2011 to 2016, they trained new employees, monitored performance metrics, and coached the team to achieve company objectives. Finally, Luciana started their career at Cabal as a Phone Operator, providing exceptional customer service, handling customer inquiries and complaints, and effectively managing difficult situations.

Overall, Luciana Berta Revelli has demonstrated a strong background in operations administration, change management, and training coordination throughout their work experience.

Luciana Berta Revelli's education history begins with their enrollment in Mundos E from 2020 to 2021, where they pursued a Diplomatura en Gestión Ágil de Proyectos. Before that, they attended Universidad del Salvador from 2014 to 2019, where they obtained a Licenciatura in Gestión de recursos humanos/Administración de personal, general. Prior to their time at Universidad del Salvador, Luciana studied at Universidad de Morón (Oficial) from 2009 to 2013, where they pursued a Tecnicatura en Hotelería with a focus on Hotel/Motel Administration/Management.

Additionally, Luciana Berta Revelli possesses a First Certificate in English from the University of Cambridge, although the specific details regarding the attainment of the certification are not provided.