Matt Winchester

Matt Winchester has a diverse and extensive work experience spanning over several organizations and roles. Starting in 1999, they served as the Director of Distribution, Analysis, and Systems Development at Anderson News Company, where they led a centralized distribution department and implemented industry-changing tools.

From 2007 to 2013, Winchester worked at Intuit as a Sr. Operations Manager in Customer Care, managing forecasting, capacity planning, and vendor relationships. Matt also played a key role in integrating new business units and improving operational rigor across the organization.

In 2013, Winchester joined SynCardia Systems, Inc. as the Director of Investor Relations and Senior Financial Analyst. Matt managed investor relations, led budgeting and planning functions, and implemented automation and proactive customer care.

Moving on to Intuit again in 2015, Winchester was the Head of Customer Care/Success - Business Planning and Advanced Analytics. Matt developed a global vision for operations and transformed the culture to prioritize customer-first outcomes. Winchester also served as the global relationship manager for customer care BPO providers.

In 2019, Winchester took on the role of Vice President of Operations at Mural Consulting, where they built and developed a growing organization, focusing on planning, operations, service delivery, and innovation.

In 2021, Winchester joined Versapay as the Director of Customer Care (formerly Support). Matt was tasked with transforming the customer support experience and creating a vision for world-class customer care.

In 2022, Winchester joined GoDaddy as the Head of Care & Services - Forecasting and Planning, where they built the strategy and structure for forecasting and planning within the organization, integrating online and offline components.

Teaching has also been a part of Winchester's experience, as they served as an Adjunct Professor at Odessa College in 2022.

Most recently, Winchester has been employed at HungerRush as the Head of Customer Support and Post-Sales Customer Enablement.

Matt Winchester attended Taylorville High School but the dates of their enrollment and completion are unknown. After completing high school, they attended Eastern Illinois University from 1994 to 1996 and obtained a Bachelor of Science degree in Finance. Subsequently, Matt pursued higher education at Eastern Illinois University from 1996 to 1997 and earned a Master of Business Administration (MBA) degree. There is no information available about their field of study during their MBA program.