Katherine Berman

Katherine Berman has a diverse work experience spanning multiple industries. Katherine currently works as a Customer Care Shipping Liaison at Hungryroot, where they started in October 2021. Prior to this role, they were a Customer Care Specialist at the same company from October 2020 to October 2021.

Before joining Hungryroot, Katherine worked as a Customer Experience Associate at ClassPass from November 2019 to April 2020.

From January 2016 to October 2019, Katherine worked as a Service Desk Technician at Ygomi LLC. In this role, they provided phone and email technical support for hardware and software issues, managed databases, and ensured proper handling of confidential information and PCI Compliance.

Katherine's work experience also includes a role as a Student Technician at the University of Montana from August 2012 to December 2015. In this position, they handled the setup, maintenance, and troubleshooting of technology within the College of Education and Human Sciences (COEHS), managed inventory, and trained new student hires.

Additionally, Katherine worked as an Animal Groomer at PetSmart from May 2013 to July 2014. In this role, they scheduled appointments, bathed and groomed dogs, and handled customer interactions.

Katherine's early work experience includes a role as a Student Technician at Columbia Basin College from May 2010 to August 2012. In this position, they performed troubleshooting and maintenance of media equipment in classrooms, as well as set up and operated equipment during college events.

Overall, Katherine has gained valuable skills and experience in customer care, technical support, technology maintenance, database management, and event operations throughout their work history.

Katherine Berman began their education in 2010 at Columbia Basin College, where they obtained an Associate's degree in General Studies. Katherine then attended the University of Montana from 2012 to 2015, majoring in Environmental Studies and attaining a Bachelor's degree. During their time at the University of Montana, they also pursued a minor in Chinese Language and Literature.