Ross Garretson possesses extensive experience in digital transformation and customer experience, particularly with Hunter Douglas, Inc., where roles include Head of Digital Transformation and Customer Experience, as well as Vice President of Customer Experience and Vice President of Customer Support. Prior to that, Ross held the position of Director of Marketing at Elmar Window Fashions, a division of Hunter Douglas, and served as General Manager/Owner at Elmar Window Fashions. This diverse background highlights a strong focus on enhancing customer engagement and operational efficiency within the industry.
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