Ben C. Capriato

Ben C. Capriato, Jr. currently serves as Vice President of Customer Advocacy and Insights at Huntington National Bank, where responsibilities include managing complaint operations, developing customer experience strategies, and overseeing Servicemembers Civil Relief Act requests. Prior to this role, Ben spent over 20 years with the Ohio National Guard, culminating as the Director of Joint Operations and Military Support, where management of a $9 million budget and coordination of 16,400 resources were key responsibilities. Ben's military leadership also included roles as the Commander of the 16th Engineer Brigade and the 216th Engineer Battalion, demonstrating expertise in managing large-scale operations and enhancing unit performance. Educational qualifications include a Master of Science in Strategic Studies from The United States Army War College and a Master of Science in Education and Allied Professions from the University of Dayton.