Susan Jenkins

Susan Jenkins is a seasoned professional with extensive experience in product and operations management within the banking and financial services industry. Since August 2015, Susan has served as a Sr Product Manager at Huntington National Bank, where responsibilities include overseeing debit card vendors, managing service level agreements, conducting data analysis, and ensuring product delivery. Prior to this role, Susan worked at Chase Card Services from March 2010 to September 2014 as a Sr Operations Manager, leading credit card dispute servicing for multiple international call center sites and focusing on exceptional customer service in compliance with regulatory standards. Susan holds degrees from Otterbein University, having attended from 1980 to 1985.