Freda Smith

Freda Smith has over a decade of experience in customer service and business analysis, currently serving as a Business Analyst at Husqvarna Group since August 2011. Freda has completed professional certifications in supply chain management and project management, showcasing a commitment to continual professional development. Previous roles at Husqvarna Group include Training and Quality Assurance Specialist, Customer Service Supervisor, and Retail Customer Service Team Lead, contributing to various process improvements and team development initiatives. Prior experience includes customer service roles at CSI Companies and Wachovia Corp, alongside managerial positions in the retail sector, demonstrating strong leadership and sales capabilities. Freda holds a Bachelor of Arts degree in Graphic Design from the University of North Carolina at Charlotte.