Rubén Figueroa

Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in project management and stakeholder engagement throughout the system development life cycle. Prior experience includes an internship at Valyant AI, where Ru contributed to system testing, data visualization, and client interaction for improved workflows. Ru served as an eCommerce Business Analyst for PetsGlory, conducting data analysis and facilitating communication between clients and design teams. Additionally, Ru was a Volunteer External Communications Manager for Project Management Without Borders, overseeing marketing strategies and team management. Previous experience also includes a Business Analyst role at Pactic Media Concepts Pvt Ltd, where Ru gathered business requirements and supported lead generation strategies. Ru holds a Master’s degree in Management Information Systems from the University of Colorado Denver.