Fernando Islas

Fernando Islas is an accomplished professional with extensive experience in management and customer service across various industries. Currently serving as the Distributor Network Support Administration Manager at Hy Cite Enterprises, LLC since May 2023, Fernando previously held the position of Customer Experience Director at Diri Telecomunicaciones, where responsibilities included managing client issue escalations for a new MVNO. Additionally, Fernando has led sales and operations as Sales Area Manager at Sach Office Hosting and as General Manager at Regus, focusing on profitability and customer retention. Previous roles include Owner of El Cafe_cito, Ancillary Revenue Manager at VivaAerobus, and various managerial positions at Volaris, where achievements included significant sales growth and improved operational standards. Fernando holds a degree in Tourism from Instituto Politécnico Nacional.