Leonardo Tellez

Leonardo Tellez is an experienced professional in operations and commercial management, currently serving as the Order Entry and Verifications Manager at Hy Cite Enterprises, LLC since March 2021. Prior experience includes coordinating contact center operations at Banco de Bogotá, where strategic initiatives led to increased results, and directing a regional call center at Sistemcobro S.A.S, focusing on budget compliance and customer satisfaction. Additional roles include overseeing telemarketing operations at Telefónica, managing account processes at Contento BPS S.A., and leading operations at Satelco - Setelsa, where significant process improvements were achieved. Education credentials include a specialization in high management from ESEIT Escuela Superior de Empresa, a degree in Banking and Finance from Fundación Universitaria Compensar, and diplomas in digital marketing and e-commerce from Politécnico Superior de Colombia.