Hycom.digital
Sylwia Osyda has extensive experience in quality assurance and process management, currently serving as a QA Engineer at HYCOM S.A. since June 2018, following a role as a Junior QA Engineer. Prior to this, Sylwia worked at Nordea from April 2015 to June 2018 as an RPA Controller and Process Specialist. Earlier professional experience includes positions at Orange Customer Service from October 2012 to April 2015, where Sylwia was involved as a Specjalista ds. rozliczeń kont abonenckich and Koordynator/Team Leader. Sylwia Osyda holds a Master's degree in Polish Philology with a specialization in teaching and editing from Uniwersytet Łódzki (2005-2012) and has completed postgraduate studies in Accounting and Financial Management at the University of Lodz (2013-2014) as well as Human Resources Management at Lodz University of Technology (2012-2013).
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Hycom.digital
We're a dynamic team of over 250 experts, ranging from engineers and programmers to sociologists, psychologists and designers. Technology can often bring tensions and difficulties, but we embrace them. We understand the complex dynamics between IT and business teams within your company, as well as the delicate balance between customer expectations and business objectives. Collaboration with external partners is also an area where we excel. While we're passionate about technological innovation, we always tailor our choices to meet your unique needs and maximize the benefits for your organization. We believe in starting one step ahead, ensuring that everyone involved, including sponsors, fully understand the objectives and outcomes of our solutions. We understand that expressing precise expectations can be a challenge, and that's why we go the extra mile to bridge the gap. We're well-versed in the Agile approach, navigating its challenges to deliver exceptional results. As the major contractor, we take full responsibility for the entire process, ensuring seamless execution and outstanding outcomes. Together, we implement cutting-edge digital technologies that revolutionize sales and self-service experiences while prioritizing the impact on your business, organization, and people. Hycom's wide-ranging portfolio of services enables you to create and deploy multi-channel digital solutions that drive success: • Discover and design customer experiences and related processes • Harness the power of composable platforms for digital sales and service • Seamlessly implement and optimize digital platforms • Leverage our expertise in software development and maintenance. Over 70 million Europeans use our scalable eCommerce and self-service solutions. Interested in how it works? Contact us to get know more.