Clare Walker

Clare Walker is an experienced professional in customer service management and administrative support, currently serving as Customer Service Manager at The Hyde Group since December 2013. In this role, Clare proactively manages a multi-channel contact center, ensuring KPIs are met while implementing change management and various technological tools. Previous positions include Training and Quality Officer, where Clare focused on staff training and quality monitoring, as well as extensive administrative roles in healthcare organizations, including PA to CEOs, Directors, and medical executives, with responsibilities ranging from diary management and travel arrangements to conference organization and project administration. Educational background includes attendance at The Ravensbourne School from 1996 to 2001.