Daniel Hamilton is an experienced IT professional currently serving as an Assistant Officer for Operations Tools and Facilities at Hydro One since January 2024, where support is provided to N&I technology pods and assistance is given with patch deployments using SCCM. Previously, Daniel worked as a Taxpayer Service Agent for the Government of Canada, focusing on issue resolution within a time-managed call center environment. Daniel's background also includes a significant tenure at New Signature as both an Operations Centre Infrastructure Specialist and Analyst, leading a team in a global managed services NOC and managing enterprise IT systems with SCOM and Azure. Earlier experience includes a role as a Desktop Support Technician at Shared Services Canada. Daniel holds an Advanced Diploma in Computer Systems Technology and completed two additional diplomas in Networking and Computer Programming.
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