DAOUDA GUEYE is an IT analyst and administrator with extensive experience in IT service management (ITSM), specializing in platforms such as ServiceNow and BMC Remedy. With a career spanning various organizations, including the Ministère de l'Immigration, de la Francisation et de l'Intégration du Québec, the Ministère de la Cybersécurité et du Numérique du Québec, and Hydro-Québec, DAOUDA has demonstrated expertise in establishing ITIL processes, developing applications, and managing system integrations. Educational credentials include an Engineering degree in Computer Science from Université Cheikh Anta Diop de Dakar and a Lean Six Sigma certification from Université de Sherbrooke. DAOUDA's technical skills encompass network and systems administration, data integrity assurance, and documentation management, contributing to optimized IT service delivery and enhanced operational efficiency.
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