Tawfik Charrat

Tawfik Charrat is an experienced Information Technology professional with a background in telecommunications and solution architecture. With a diverse work history across various companies, Tawfik has held titles such as Senior Technology Architect, Contact Centre Expert, and Senior Solutions Consultant. Tawfik's expertise includes enterprise telephony architecture, contact centre integration, and working with technologies such as Cisco Telephony, Genesys suite, and interactive intelligence CIC. Tawfik holds a BSc in Computer Science - Telecommunications, a University Certificate in Chinese Language and Literature, and is currently pursuing an MSc in Telecommunications.