Cindy Carsey

Customer Success Manager Lead at HydroPoint Data Systems

Cindy Carsey has a diverse work experience spanning over two decades. Cindy began their career at Legacy Marketing Group, where they held multiple positions including Relationship Manager and Consumer Affairs Specialist. Their responsibilities included responding to customer inquiries, building and maintaining relationships, and managing compliance projects.

After Legacy Marketing Group, Cindy worked as an Independent Marketing Distributor at Zija International and as an International Customer Service Representative at Corebrands.

In 2014, Cindy joined Birch Worldwide as a Global Program Manager. Their role involved managing Marketing Development Funds programs, resolving service issues, implementing cost efficiencies, and identifying new opportunities for the company.

Most recently, Cindy worked at HydroPoint Data Systems, where they held the roles of Customer Success Specialist and Customer Success Manager Lead. In these roles, they focused on maximizing customer satisfaction and success, providing proactive support, and driving renewal and expansion opportunities.

Overall, Cindy Carsey has demonstrated their expertise in customer service, relationship management, program management, and customer success throughout their career.

Cindy Carsey attended Santa Rosa Junior College from 1993 to 1998, where they earned an Associate degree in Business Administration. Prior to that, they graduated from Petaluma High in 1991 with a Diploma.

Links

Timeline

  • Customer Success Manager Lead

    August, 2021 - present

  • Customer Success Specialist

    August, 2018