Kate H. has extensive experience in customer service and client experience management across various industries. Currently serving as a Customer Service Manager at Hyer since September 2021, Kate previously worked as a Client Experience Coach at United Wholesale Mortgage from January 2020 to September 2021. Prior roles include Medical & Cosmetic Coordinator at CLARKSTON DERMATOLOGY & VEIN CENTER, PLLC from November 2014 to January 2020, Phone Advocate/New Advocate Coach at Volkswagen of America, Inc. from December 2013 to November 2014, and Quality Experience Management at Dialogue Marketing from August 2012 to December 2013. Kate's diverse background highlights a strong commitment to enhancing client satisfaction and operational excellence.
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