Akilah Williams

Akilah Williams is an experienced professional currently serving as an Account Specialist in the Financial Services Group at Hyland Software since May 2012. In this role, Akilah focuses on educating banks, credit unions, lenders, and loan servicers about enterprise content management and imaging solutions, specifically promoting the OnBase ECM solution to enhance productivity, compliance, and transparency. Prior to this, Akilah worked as a Customer Reference Specialist 2, facilitating reference activities among customers, and as a Technical Support Analyst, addressing technical assistance requests. Akilah's career began at Net Activity, Inc. as a Computer Support Specialist, providing technical support and troubleshooting for users.