Ian Robinson

Ian Robinson is an experienced professional in customer success and technical support, currently serving as a Senior Customer Success Consultant and Manager for Global Healthcare Services EMEA at Hyland since December 2017. Ian leads an international team delivering clinical solutions to major hospitals while focusing on the development of team members. Prior roles include Partner Enablement Manager, where Ian developed and integrated processes for healthcare professional services partner enablement across EMEA and APAC, and Manager of Technical Support, leading a team focused on standardizing support practices. Earlier experience includes managing Enterprise Software Support at Lexmark Enterprise Software and serving as Network and IT Manager at Burton and South Derbyshire College, where Ian significantly improved support services.