JohnMark Jones is an experienced technology professional with a background in cloud support, technical analysis, and network management. Currently serving as a Cloud Support Analyst at Hyland since December 2017, JohnMark has held multiple technical support roles within the company. Prior to this, JohnMark worked as a Technical Support Engineer at Lexmark Enterprise Software, providing comprehensive product support across various platforms. Earlier experience includes working as a Network Technician at the College of the Ozarks, managing network infrastructure, and as a Load Puller at Lowe's Companies, Inc. JohnMark holds a Bachelor of Science in Computer and Information Sciences from the College of the Ozarks, obtained in 2015.
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