Maha Khouri

Customer Experience Manager at Hyland

Maha Khouri is an experienced professional in customer experience and business analysis, currently serving as Customer Experience Manager at Hyland since August 2019, after progressing through roles including Business Analyst 2 and Business Analyst. Prior to this, Maha worked as a waitress at Gourme Family Restaurant from January 2012 to May 2023. Additional experience includes internships at A Charming Fête and Westside Montrose Auto Group in 2018 and 2016, respectively. Maha holds a Bachelor of Science degree in Computer Science/Data Science from John Carroll University, obtained in 2018, and a high school diploma from Saint Joseph Academy in Cleveland, Ohio, awarded in 2014.

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Timeline

  • Customer Experience Manager

    April, 2023 - present

  • Business Analyst 2

    March, 2022

  • Business Analyst

    August, 2019