Mark Benson is an accomplished Agile Process Manager with extensive experience in project management, particularly within technology and infrastructure sectors. Currently at Hyland since November 2019, Mark has streamlined project workflows for multiple infrastructure delivery teams utilizing agile methodologies and Jira for enhanced visibility. Prior roles include serving as Program Manager for the West Virginia Supreme Court of Appeals, where Mark oversaw a significant case management system upgrade, and project management positions at CDI Talent & Technology Solutions, Aramark Uniform Services, and AmeriPride Services, focusing on software upgrades and operational efficiencies. Mark started a career in operations and production management and also served in the U.S. Army. Mark holds a Bachelor of Business Administration in Operations Management and Supervision from American InterContinental University.
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